Frequently Asked Questions

Each session is 20 minutes.

Use the cancel link in your booking confirmation email. If you booked a single session and haven't paid yet, cancelling is free — nothing was charged. If you booked using a pass credit, cancelling gives that credit back to your pass automatically. If you've already paid for a single session, contact the location directly and they'll help sort out a refund.

Initially we recommend 3–5 sessions per week for the first month or two to experience the full benefits. After that, 2–3 sessions per week is a great maintenance schedule.

Yes, eye protection is recommended during your session. We can provide protective eyewear, or you're welcome to bring your own.

A tank top and shorts are recommended for maximum skin exposure to the red light. No shoes inside the booth — socks are fine. The salt will not harm or stain fabric.

Yes. During your session you have sole, private use of the treatment booth with a locking door. No one else enters during your session.

Please refrain from bringing food or beverages into the wellness booth. Water is fine — staying hydrated before and after your session is encouraged.